Frequently Asked Questions
Everything you need to know about shopping with A L E X Λ N D R A
How do I determine the right size for me?
We provide a comprehensive size guide on each product page. Our collections are designed with a contemporary fit; if you are between sizes, we recommend selecting the larger size for a more relaxed silhouette.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic or international return.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
Are your materials sustainably sourced?
A L E X Λ N D R A is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and cruelty-free materials throughout our entire supply chain to ensure minimal environmental impact.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.
How can I track my package?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress in real-time.